How to Get Reviews on Facebook Business Page

Facebook is one of the largest social networks globally, and collecting Facebook reviews is one of the many features that assistance business owners become alee.

Only encouraging customers to leave reviews on your Facebook page is often a struggle.

So in this commodity, we'll testify you lot how to get reviews on your Facebook business concern page, so you can collect feedback and transform interested shoppers into paying customers.

Here'due south a table of content to help you navigate this commodity chop-chop. Click any section to bound right to it.

Add together The Reviews Tab to Your Facebook Folio
Promote Your Page on Other Social Media Platforms
Embed Facebook Reviews on Your Website
Add a Call to Action on Your Website
Transport Email Invitations Recent Customers
Write a Facebook Post Asking for Reviews
Inquire for Reviews via Facebook Messenger
Send SMS Messages Asking for Feedback
Enable Notifications for New Reviews
Always Answer To Client Reviews
Answer Comments and Questions From Fans
Promote Stand up-Out Reviews on Your Facebook Business organization Page
Encourage Facebook Check-Ins
Incentivize Check-Ins With Special Discounts
Recall to Ask for Reviews in Person

Now earlier we dive into our suggestions, allow's examine the benefits of collecting reviews on Facebook.

What Are the Benefits of Facebook Page Reviews?

Getting feedback on Facebook helps:

Increase the organic reach of your posts past boosting Facebook page engagement
Make your brand more apparent to potential customers
Gain the trust of your Facebook page fans and customers
Promote positive customer service directly on your page
Get to the summit position in the Facebook professional services finder

By using the positive reviews of existing customers as social proof, you tin can employ it as an opportunity to sell to new customers.

Plus, it comes with the added benefit of boosting your brand'southward reputation on the world's biggest social network.

Follow the Guidelines for Facebook Business Page Reviews

Before gathering reviews on your Facebook business page, information technology'southward of import to check out Facebook's guidelines for business recommendations.

In short, reviews should…

Focus on the production or service offered by the business concern
Exist based on the user's personal experience
Not exist from anyone who manages the folio for that business organisation

If the recommendations you receive don't come across those guidelines, they may be removed.

How to Become Facebook Reviews

Now that you know why collecting and displaying Facebook reviews on your page is beneficial, permit's move on to our tips for encouraging more than feedback.

ane. Display The Reviews Tab on Your Facebook Folio

The first affair to do to get more Facebook reviews is to ensure y'all take the reviews tab activated on your concern page.

To testify the Reviews tab on Facebook, follow these steps:

Visit your Facebook Business concern Folio
Click Page Settings in the lesser left-paw column
Click Templates and tabs
Movement the Reviews slider to the On position

That's it! You can now start collecting reviews and recommendations from your customers.

If you're non telling fans on other social media platforms that they tin can leave reviews on Facebook, they might never find out.

Then it's crucial that you cross-promote your Facebook page on the different social channels you ain, including Twitter, Instagram, and YouTube.

It doesn't have to be annihilation fancy. A simple image and a link are enough to raise awareness for your page and encourage customers to write a review.

3. Embed Facebook Reviews on Your Website

Embedding Facebook reviews on your website is another style to become more than reviews.

When people run across that you highlight neat reviews online, information technology encourages them to get involved and get out 1 themselves.

This works particularly well if the reviews include visual content like production photos and videos because customers will be eager to have their content featured.

It's like shooting fish in a barrel to embed a feed of Facebook reviews on your website using Custom Facebook Feed Pro from Blast Airship.

With a few clicks, y'all can seamlessly connect your folio and display cute Facebook feeds styled to match your site blueprint.

To aid you do this yourself, we've put together this guide on how to add a Facebook reviews feed to your WordPress website.

iv. Add a Call to Action on Your Website

Your website is where nigh of your customers head during the ownership procedure, so making it articulate they can go out reviews on your Facebook folio is a must for securing their feedback.

The easiest way to do that is to add a call to action (CTA) in a prominent place on your site.

For instance, you tin hands add your Facebook reviews feed to your sidebar expanse using Custom Facebook Feed Pro.

Then, you just need to edit the Facebook feed header to something that will encourage your site visitors to review your business, like this:

That means anyone browsing your feed only needs to click to visit your Facebook business page and leave a review.

You can practice this for your own website, too. Check out how to add a social media review widget to your website today.

five. Send Email Invitations to Contempo Customers

It'southward like shooting fish in a barrel to forget about electronic mail when social media is at the elevation of everyone's minds.

But email has a massive advantage over social. The people on your list are already set to open your messages and act on what you have to say. They did choose to receive your updates, after all.

Information technology'south easy to leverage your electronic mail list to get more Facebook reviews. Just filter your subscribers to include recent customers simply and send them an electronic mail message, request for a review.

You can even sweeten the deal by offer a discount for doing so.

6. Write a Facebook Mail Asking for Reviews

It's too true that many of your Facebook fans might not realize they tin can leave reviews on your page.

How often do you lot browse a brand's business page? The majority of users on Facebook stick to the news feed, so chances are they've overlooked your reviews tab and don't know information technology exists.

Y'all tin combat that by creating a new post on Facebook, reminding costumers to go out a review.

Plus, you tin can incentivize people by highlighting the best reviews on your other social channels, or fifty-fifty on your website.

7. Ask for Reviews via Facebook Messenger

Chatbots are getting more attention as the technology improves. And as they go on to make inroads in the customer service and marketing manufacture, they're proving pretty valuable.

The fact is, messages sent by chatbots tend to have college open rates, and with customers getting used to them, they're tools worth utilizing.

Asking for a review on Facebook through a Facebook Messenger chatbot is a natural way to collect feedback.

Your customers are already using the platform, so they won't be surprised to get a message. That removes the friction involved in securing reviews and ultimately gets you better results.

8. Send SMS Messages Request for Feedback

Did y'all know the bulk of all searches for local businesses present happen on mobile devices?

The truth is, much of the online globe is navigated past mobile now, so collecting reviews in this way makes it super-convenient for your customers.

You can use the power of mobile to get more than Facebook reviews, by asking customers to leave a review via SMS.

If customers take opted in to receive updates via text bulletin, send them a short message containing a link to leave feedback on your Facebook page.

But make sure yous keep your messages to-the-point. Y'all don't want to waste material people's time.

9. Enable Notifications for New Reviews

Sharing the reviews you get on your Facebook page is a keen fashion to encourage other customers to leave them as well.

Merely what if you lot don't know when customers go out feedback? How will you be able to share information technology with your fans?

The easiest way to learn when someone leaves a review on your Facebook page is to enable notifications for new reviews.

To enable notifications for new Facebook reviews follow these steps:

Go to your Facebook page
Click Page Settings in the bottom left column
Click Notifications
Next to New Folio review click Turn On

Once that option is activated, you'll get a notification whenever someone leaves feedback on your Facebook business folio.

10. Respond To Negative Reviews

When customers have a less than perfect experience with a product or service, many take their grievances online. Not only do they employ that space to express their dissatisfaction, simply they're also looking to resolve their issues.

In situations where yous have negative feedback on your Facebook folio, you lot should have steps to rectify the situation.

Ignoring negative reviews will injure your reputation and gives customers the impression you don't intendance.

If you respond in a non-confrontational style and aid the customer solve the problem, you're telling fans yous take them seriously and want to detect a solution.

That paints you in a positive light and tin can encourage other costumers with issues to leave feedback likewise.

eleven. Reply Comments and Questions From Fans

Post-obit on from responding to negative feedback, you should also reply to comments on your Facebook page and questions from potential customers.

If people see your page is decorated with activity and conversations most your product, they're more likely to ask their own questions.

Plus, answering questions removes obstacles that foreclose people from shopping with you.

Fifty-fifty better, if customers have a great experience with the buying procedure, they're much more than probable to leave a review describing that positive experience.

12. Promote Stand-Out Reviews on Facebook

Actively highlighting the feedback yous receive on Facebook is some other way to draw attention to your reviews tab.

You can make information technology a regular characteristic of promoting the best reviews on your page to celebrate your customers, and add a call to action for others to leave their own feedback.

Why not run a Facebook Alive stream where you read out your recommendations, making it an event your fans can rally around and engage with?

Pro-tip: Are your reviews presented equally videos? You can likewise use Custom Facebook Feed Pro to embed Facebook videos on your website.

13. Encourage Facebook Check-Ins

The likes of Foursquare fabricated virtual cheque-ins to business organisation locations a viral trend.

Facebook took that functionality and added it to business concern pages where customers can check-in, notifying friends of their location.

Facebook'due south check-in functionality also has a not bad feature to help you collect reviews. After someone checks in, they receive a message from Facebook afterward, request them to review the business.

While this might not work for every state of affairs, information technology's some other excellent way to get more reviews for your Facebook page.

xiv. Incentivize Check-Ins With Discounts

You tin also incentivize people to check-in with your business. But be careful, offering incentives for reviews is forbidden in some states or requires disclosure.

Check your local laws to ensure yous do the right matter.

Here are a few examples of how you tin can incentivize Facebook cheque-ins:

Offer a discount
Enter people into an online prize depict
Provide free wi-fi at your bounds
Offering free products

Experiment with your incentives to run into which work all-time for your business organization. In some cases, information technology might be all-time to run your incentives for a express time.

15. Think to Ask for Reviews in Person

Most of the tips in this article focus on getting Facebook reviews online.

But let'south not forget that if yous take a concrete business, you take the opportunity to speak face-to-face with your customers, leaving a more memorable impression.

So when customers shop in your shop, remind them to exit a review on your Facebook page.

You can do that verbally and with reminders in shop such as, adding the review URL on your receipts, hanging signs upwardly in your store, and and so on.

There y'all accept it!

In this article, yous've learned how to go Facebook reviews for your Concern page so you tin improve the trust of your customers, increase sales, and grow your business organization.

If y'all're interested in increasing your Facebook page engagement, check out our tutorial on how to display a Facebook Events agenda on your website.

And do follow us on Twitter and Facebook for more helpful content about social media marketing.

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